BestBazar.com.bd Refunds & Returns Policy

1. Eligibility for Refunds and Returns

• Timeframe: Items must be returned within 7 days from the date of purchase.
• Condition: Items must be unused, in the same condition that you received them, and in the original packaging.
• Receipt/Proof of Purchase: A valid receipt or proof of purchase is required.

2. Non-Returnable Items

Certain items are non-returnable, including:

• Perishable goods (e.g., food, flowers)
• Downloadable software products
• Health and personal care items
• Gift cards

3. Partial Refunds

In some cases, only partial refunds are granted:

• Items with obvious signs of use
• Any item not in its original condition, damaged, or missing parts for reasons not due to our error
• Items returned more than 7 days after delivery

4. Process for Returning Items

1. Contact Us: Reach out to our customer service team to initiate a return.
2. Prepare Your Return: Pack the item securely in its original packaging.
3. Shipping: Send the package to the address provided by our customer service team. Note that you will be responsible for paying for your own shipping costs for returning your item.

5. Refunds

• Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Processing Time: If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

6. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer service..

7. Contact Information

For more details or assistance with your return or refund, please contact our customer service team at support@bestbazar.com.bd or call us at  phone number